1. Do you offer COD ?
Yes, we offer Cash on delivery (COD).
2. How will i get to know that my order is succesful ?
Once we get your order, you will receive an order confirmation email along with the timelines.
3. How do you make sure that the product reach is safe ?
Our mutilayered packaging keeps the item absolutely safe.
4. Can I trust your Payment Gatway ?
Absolutely, our payment gateway is extremely safe. We ensure complete privacy of customer’s details.
5. What is you Delivery time ?
Products in Mumbai are delivered in 2-3 working days whereas, products outside Mumbai are delivered in 5-7 working days.
6. Whome should I talk to if I have a concern ?
Feel free to reach us at merakicrystalswebsite@gmail.com & we’ll be more than happy to assist you.
7. Order Cancellation
Step 1: Log in to your account on the Meraki Crystal website.
Step 2: Navigate to the “Account” section and select “Orders.”Step 3: Find the order you wish to cancel and click on “Cancel Request.”Step 4: A form titled “Request Order Cancellation” will open. Enter the required details and provide your reason for cancellation in the text box.
Step 5: Once you’ve filled in the information, click on “Confirm Cancellation.”Step 6: After you confirm, your cancellation request will be forwarded to our team for review.
Step 7: Your cancellation request will be processed within 48 hours.