Merakhi Crystal – Privacy Policy
At Merakhi Crystal, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
a. Personal Information
When you place an order or register on our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information (processed securely through third-party gateways)
b. Automatically Collected Data
We may automatically collect:
- IP Address
- Device Information
- Browser Type
- Cookies & Tracking Data
- Pages visited on our website
c. Optional Information
If you contact us, we may collect details such as:
- Queries
- Reviews
- Feedback
- Support information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order updates and notifications
- Improve website performance and user experience
- Respond to customer support queries
- Provide personalized recommendations
- Prevent fraudulent activities
- Run remarketing or promotional campaigns (only if you opt-in)
3. Sharing Your Information
We do not sell or rent your personal data.
We may share your data only with:
- Courier partners (for shipping)
- Payment gateways (for secure payments)
- Analytics tools (to improve our website)
-
Legal authorities (if required by law)
4. Cookies & Tracking Technologies
Merakhi Crystal uses cookies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic & performance
- Personalize your shopping experience
You can disable cookies in your browser settings at any time.
5. Data Security
We use:
- Secure SSL encryption
- Protected servers
- Regular security audits
Your payment details are not stored on our servers. All transactions are processed by trusted and secure payment gateways.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Withdraw consent
- Opt-out of marketing communications
To request any of the above, email us at: Merakicrystalswebsite@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please read their policies before sharing your information.
8. Children’s Privacy
We do not knowingly collect data from individuals under 18 years of age.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. All updates will be posted on this page with a new “Last Updated” date.
10. Contact Us
For any questions about this Privacy Policy, please contact us:
📧 Email: merakicrystalswebsite@gmail.com
📞 Phone: +91 91679-99973
📍 Address: Retiwala Industrial Estate, Byculla East, Mumbai - 400027